MTEO0614 Industrial Design Advanced Project/ Service Design
Having completed the course students can
- apply the methods of project work
- apply the methods of service design and recognize the phases
of the service design process
- apply methods related to the various phases of the service
- collaborate with various actors, for example in business,
research, and project environments
The course consists of project work focusing on comprehensive
service design through the various phases of the service design
process: user data collection, service conceptualization,
prototyping, and assessment.
Implementation and working modes
Lectures as well as project work under supervision and
independently, a total of 270 hours.
Active participation in work, completed project assignments, and
a written report based on the course literature.
Miettinen, S. (toim.): Palvelumuotoilu �
Uusia menetelmiä käyttäjätiedon hankintaan ja
hyödyntämiseen, 2011. or
Miettinen, S. & Koivisto, M.(Eds.): Designing
Services with Innovative Methods, 2009 and other material announced
during the course.
Years 4 � 5
Person in charge
Finnish and/or English